This Privacy Policy (hereinafter "Policy") describes how information is collected, used, stored, disclosed, and protected when you access or use the website, applications, and services (collectively, the "Service") operated under the Signes Cosmiques brand. This Policy applies to all users of the Service, regardless of how they access or use it, including through mobile devices, desktop computers, or any other means. By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with any part of this Policy, you should not access or use the Service.
We may collect various types of information from and about users of the Service, including: (a) personal identifiers such as name, email address, and date of birth provided voluntarily during account registration or use of certain features; (b) birth-related data including time and place of birth, provided optionally for the generation of personalized astrological content; (c) technical information including IP address, browser type and version, device type, operating system, unique device identifiers, and general geographic location derived from IP address; (d) usage information including pages visited, features accessed, time spent on pages, clickstream data, and interaction patterns; (e) communication data including the content of messages, inquiries, and feedback submitted through the Service; and (f) any other information you choose to provide when using the Service.
Information may be collected through various methods, including: (a) direct submission by users through forms, registration processes, or communications; (b) automated technologies such as cookies, web beacons, pixel tags, and similar tracking technologies; (c) server logs that automatically record technical information when you access the Service; and (d) third-party sources including hosting providers, analytics services, and other technical service providers that assist in operating the Service. For more information about cookies and tracking technologies, please refer to our Cookie Policy.
The information collected may be used for the following purposes: (a) to provide, maintain, and improve the Service and its features; (b) to generate personalized astrological content based on user-provided birth data; (c) to process account registration and manage user accounts; (d) to respond to inquiries, comments, and requests for support; (e) to send newsletters, updates, and promotional communications where consent has been provided; (f) to analyze usage patterns and trends for service improvement and optimization; (g) to detect, prevent, and address technical issues, security incidents, and fraudulent activity; (h) to enforce our terms, conditions, and policies; (i) to comply with legal obligations and respond to lawful requests from public authorities; and (j) for any other purpose disclosed at the time of collection or with your consent.
Where applicable data protection laws require a legal basis for processing personal information, such processing may be based on: (a) your consent, which may be withdrawn at any time; (b) the performance of a contract or the taking of steps at your request prior to entering into a contract; (c) compliance with legal obligations to which the Service operator is subject; (d) the protection of vital interests of any natural person; or (e) legitimate interests pursued by the Service operator, except where such interests are overridden by your fundamental rights and freedoms.
Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. Upon expiration of the applicable retention period, or upon valid request for deletion, personal information will be securely deleted or anonymized in accordance with our data retention and destruction policies. Certain information may be retained for longer periods where required by law or for the establishment, exercise, or defense of legal claims.
We do not sell, rent, or trade personal information to third parties for their marketing purposes. Information may be shared with: (a) service providers and contractors who perform services on our behalf and require access to such information to perform those services, subject to appropriate confidentiality and security obligations; (b) professional advisors including lawyers, auditors, and insurers where necessary for the provision of professional services; (c) public authorities where required by law, regulation, legal process, or governmental request; (d) parties to a merger, acquisition, or corporate restructuring, subject to appropriate confidentiality agreements; and (e) other parties where you have provided consent or at your direction.
The Service may be operated from, and information may be stored and processed in, various jurisdictions around the world. By using the Service, you acknowledge and consent to the transfer of your information to jurisdictions that may have different data protection laws than your jurisdiction of residence. Where required by applicable law, appropriate safeguards will be implemented to protect personal information transferred internationally.
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption of data in transit using Transport Layer Security (TLS), secure hosting infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including: (a) the right to access personal information held about you; (b) the right to request correction of inaccurate or incomplete information; (c) the right to request deletion of your personal information, subject to certain exceptions; (d) the right to restrict or object to certain processing of your information; (e) the right to data portability in certain circumstances; (f) the right to withdraw consent where processing is based on consent; and (g) the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the information provided below. We will respond to requests in accordance with applicable law.
The Service is not intended for children under the age of sixteen (16), and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable minimum age without appropriate consent, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.
The Service may contain links to third-party websites, services, or applications that are not operated by us. This Policy does not apply to third-party services, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.
We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be effective immediately upon posting of the revised Policy on the Service. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically for any updates.
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact: privacy@signescosmiques.com
Last updated: February 2026